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Article

Rusyan, Shabrina Ayulia (2013) STRATEGI KOMUNIKASI DALAM PENANGANAN KELUHAN PELANGGAN DI PT. NASMOCO BAHTERA MOTOR. Jurnal Ilmu Komunikasi. pp. 1-15.

Thesis

Rusyan, Shabrina Ayulia (2013) STRATEGI KOMUNIKASI DALAM PENANGANAN KELUHAN PELANGGAN DI PT NASMOCO BAHTERA MOTOR. S1 thesis, UAJY.

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