Along with the advancement of technology is one of service Bank
launches ATM (Auto Teller Machine) to facilitate customer
transactions anywhere, but the use of ATM cards have problems that
could harm customers as a consumer. From the above background, it is
in the writing of this thesis has major issues, namely: How does the
legal protection for customers of Bank BNI 46 in the event of a loss in
the use of an ATM card?. This study is an empirical study, conducted by
reviewing the legal community behavior which results in social facts as
the primary data and secondary legal materials into materials as a
supporter. The conclusion of this study indicate that customers have not
protected their rights due to the dominance of the bank, the bank would
be liable if the loss is caused by the bank.