This thesis investigates the development of a hospital application aimed at improving patient experience.
Recognizing the significance of patient-centric healthcare services, the research addresses the need for
accessible and user-friendly digital platforms in the healthcare domain. The study aims to develop a
comprehensive hospital application using Flutter, integrating features such as consultation services,
appointment scheduling, and emergency assistance, to enhance patient satisfaction and streamline healthcare
delivery processes.
The methodology employed involves a systematic approach to conceptualization, implementation, and
testing of the hospital application. Leveraging Dart programming language, MongoDB for database
management, and Node JS for backend support, the research applies a structured development framework
to ensure robustness and scalability. Black-box testing and unit test case analysis are utilized to evaluate the
application's functionality, performance, and user experience, ensuring alignment with specified
requirements and industry standards.
The findings of this research highlight the feasibility and effectiveness of developing a hospital
application using Flutter to enhance patient experience. Through rigorous testing and analysis, the
application demonstrates promising outcomes in terms of functionality, usability, and data integrity. Future
directions for application refinement include authentication enhancement, integration of online payment
features, and expansion of functionalities to encompass medication procurement and comprehensive medical
record management.