This study aims to determine the responsibilities given through PT PELNI Merauke
Branch to users of goods transportation services by sea. The benefit of this research is
to provide input to those who need to overcome the obstacles that occur in the
transportation of goods by sea. Empirical legal research method with research that
emphasizes social facts and obtains data by conducting interviews and literature
studies. The results of the research are that the accountability of PT PELNI Merauke
Branch has not been fully implemented properly according to the applicable
regulations due to the many internal and external factors that become obstacles in
carrying out these responsibilities. Suggestions for PT PELNI Merauke Branch to
strictly prioritize existing rules, so that errors in transporting goods by sea can be
minimized properly.