The main purpose of this research to investigate the intention of using mobile
payment from the behavioral perspective with the Theory of Planned Behavior.
This study investigates the influence from Behavioral Belief (Perceived
Usefulness, Perceived Ease of Use, Trust, Perceived Safety), Normative Belief,
Control Belief, Attitude, Subjective Norm. Perceived Behavioral Control toward
intentions (research object ShopeePay). A total of 155 questionnaires were
distributed to the respondents through Google Form. The analysis of this research
are Descriptive Analysis, Multi Linear Regression, T-test and F-test analysis. The
result from this research showed that first, from Behavioral Belief, Perceived
Usefulness does not have positive influence towards Attitude, Perceived Ease of
Use has positive influence towards Attitude, Trust has positive influence towards
Attitude, Perceived Safety does have positive influence towards Attitude.
Secondly, from Normative Belief it is proved to have positive influence towards Subjective Norm. Third, From Control Belief, it is proven that it does have positive influence towards Perceived Behavioral Control. Fourth, Attitude has positive influence towards Intentions, fifth, Subjective Norm has positive influence towards Intentions. Lastly, Perceived Behavioral Control has positive influence towards Intentions