his study focuses on the role of the Ombudsman of the Republic of Indonesia
representing the Special Region of Yogyakarta during the Covid-19 pandemic
especially in the health sector. Covid-19 pandemic causes public servants to need to
make several innovations in service and continue to carry out their duties even though
they are online. The method used in this study is a normative method by comparing
legal principles. The Ombudsman as an external supervisor during the pandemic has
carried out his role very well based on existing principles and provision. The
Ombudsman as an external supervisor supervises in three ways, namely preventive,
repressive, and in general. Preventive supervision is carried out by taking preventive
measures in the form of socialization of public service providers in the health sector,
repressive supervision is carried out by examining and verifying reports received, and
general supervision by conducting surveys of public service providers.