This research entitled consumer protection in beauty care practices by beauty
clinics uses empirical juridical research methods with the research location in the
city of Surakarta, Province of Central Java. This research was made against the
background of the many cases involving beauty clinics with patients and / or
former patients related to non-litigation dispute resolution efforts within the scope
of beauty clinics. A beauty clinic literature study was carried out by analyzing
Law Number 8 of 1999 concerning Consumer Protection, Law Number 29 of 2004
concerning Medical Practice, and Regulation of the Minister of Health 9 of 2014
concerning Clinics, data collection was carried out using a questionnaire method
towards beauty clinic consumers in Surakarta City, and the conclusion is that the
implementation of the rights and obligations of beauty clinics has not been
implemented optimally.