Along with the development of the era of trade was also developed by
following the lifestyle of humans. The current trade can not only be done directly but
also can be indirectly done or using electronic systems. The development of trading
systems and transactions will facilitate the way of human life and also increasingly
add to the problems in consumer protection. This will be a challenge for the
instutition in charge of protection consumers to carry out their duties and authority
to protect consumers ordinary transactions and protect e-commerce consumers. The
role and function of the National Consumer Protection Agency to realize security and
safety for consumers in online transaction will be questioned and how the roles and
responsibilities of the agency in realizing a consumer protection system that contains
elements of legal certainty and information disclosure. The purpose of this study is to
know the legal review of the consumer protection agency in protection consumers
who make online transactions. Type of research used is empirical research by
looking at social facts that occur today. The results of research that has been done by
the author is the National Consumer Protection Agency has done its work according
to which has been regulated in law, but the agency has only limited authority in
protection consumer electronic transactions. therefore an amendment of the law is
required and the authority of the institution should be expanded to protect consumers
more strongly. The National Consumer Protection Agency in its efforts to protect
consumers e-commerce, they work together with some institutions that have a direct
relationship with the problem of consumer protection, especially consumer online
buying and selling transactions, they also continue to educate and recommendations
related to these problems.