In the development, humans created a similar working tool which does not
only fulfill their necessities however it also gave advantage to the company. The
great number of companies built did not make the cooperation and necessities
fulfillment of one to each other to extinct. The companies still cooperate to fulfill
their necessities by establishing contract or cooperative working agreement that
determine the right and obligation of respective parties. Unfortunately it is not all
of companies conduct exact performance such has been agreed as initially. It is
like in the conduction of showcase or gondola rental agreement between Citrouli
Swalayan 24 Hours. In this agreement some bad-performance conducted likes the
gondola which is purposed merely for Ultra Milk’s product, however there are
other products located in the gondola, the positioning of gondola which should be
positioned in entrance door, they are positioned beside the cashier. The purpose of
this legal research was to find out the causes of bad-performance in Citrouli
Swalayan 24 Hours towards the rental agreement of Citrouli Swalayan 24 Hours
and PT Ultra Jaya is not appropriate to the agreement and stipulation of
regulations.
The type of this research was empirical legal research. The method of
analysis used was qualitative research, i.e. finding out data which was appropriate
to the studied object by literary and interview which directly conducted towards
respondents, i.e. the employees of Citrouli Swalayan 24 Hours and supplier of PT
Ultra Jaya.
The result of this research found that PT Ultra Jaya remedy’s in order to
solve the bad-performence by Citrouli Swalayan 24 Hours are confirmation and
negotiation. Consideration of these steps are triggering factor of bad-performance
are the consument who put the Ultra Milk’s product to other gondola, the lack of
human resources as employee in Citrouli Swalayan 24 Hours building after the
agreement established make the gondola is impossible to positioned in the agreed
place.