Disputes in construction are not avoidable. A construction project involves
many parties working together. The parties come from various background
and culture, working together as a team. The team must deal with a lot of
differences. This makes disputes are prevalent in construction projects.
Conflict and disputes, if neglected, can cause loss to the project. If disputes are
not handled sensibly, it might result project delays, confound team
engagement and, furthermore, destroy business relationships.
The objective of this study is to analyze the dominant causes of disputes in
construction projects in Yogyakarta. To achieve the study objective, a deep
literature review was deeply done to identify the existing dispute causes in
construction industry. The analysis of the study is carried out using the
Analytic Network Process (ANP) by the means of Super Decision software.
There are 16 disputes variables examined in this study. To obtain data, this
study uses two kinds of questionnaire. First questionnaire is aimed to
determine dependencies among the 16 variables, and the second
questionnaire is pairwise questionnaire to obtain variables’ priorities.
The analysis found three top variables that have received high priorities. These
variables are variation initiated by owner (0.1633), change of scope (0.1587)
and late giving of possessions (0.0911). All of these variables are classified as
owner related disputes variables. The result of the study also shows that
tendering is the less preferred dispute causes with priority 0.0022. This study
concludes that the main cause of construction disputes in Yogyakarta comes
from the owner of the projects.