This article is concerned with shift scheduling problem for front office staffs. The front office
operates for 24 hours in 3 shifts (morning, evening, night) and served by 3 staffs. Each staff will be assigned
in three different shift each day. Since the number of staffs equal to the number of shifts then the problem
arises in determining the shift pattern assigned to staff in one cycle period. The shift pattern must consider
day-off assignment in one cycle period that prevent staff shortage, and satisfy minimum duration of betweendays
break-time to prevent the staff experiences fatigue. We determine optimal cycle period that distribute
each shift type in average among 3 staffs, then we develop shift pattern by assigning off-day and shift types in
one cycle period. We establish that the developed schedule satisfy all the constraints.