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NAIPOSPOS, DEWI ANGGRAENI PUSPITASARI (2014) KUALITAS MEDIA RELATIONS PT GARUDA INDONESIA (PERSERO) TBK BERDASARKAN EMPAT DIMENSI ORGANIZATIONPUBLIC RELATIONSHIPS: CONTROL MUTUALITY, TRUST, SATISFACTION, DAN COMMITMENT. Jurnal Ilmu Komunikasi. pp. 1-15.