Martha, Yulia (2016) EXAMINING THE EFFECT OF RETAIL SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION AND LOYALTY (A Case Study of Toko Progo Yogyakarta). .. pp. 1-15.

Martha, Yulia (2016) EXAMINING THE EFFECT OF RETAIL SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION AND LOYALTY (A Case Study of Toko Progo Yogyakarta). S1 thesis, UAJY.